Implementation & Support Executive

Openings: 10

Full Time

Apply Before: 15/12/2026

Braindigit is looking for a motivated Implementation & Support Executive to deliver efficient implementation and customer support, keep internal processes running smoothly, and uphold high service standards. In this role, you will support the organization's core functions, troubleshoot operational issues, and help ensure seamless workflows across teams. Providing client support and training related to mobile/web-based application will serve as major requirement for this role.

Job Description


Key Responsibilities
  • Respond to client and internal queries promptly, courteously, and professionally.
  • Troubleshoot operational and technical issues and ensure timely resolution.
  • Maintain accurate records of requests, incidents, and resolutions.
  • Coordinate with different teams to keep workflows smooth and uninterrupted.
  • Support process improvements and contribute to overall operational efficiency.
  • Uphold professional standards in all communications and documentation.

    Skills & Competencies

    •     Strong  problem-solving abilities.
  •     Excellent communication and presentation skills.
  •     Ability to implement and provide training related to mobile and web-based applications.
    •     Proficiency in digital tools, MS Word, Excel, and internet-based platforms.
    •     Ability to manage multiple tasks effectively in a dynamic environment.
    •     Detail-oriented, responsible, and team-focused.

Job Requirement


Qualification:
Bachelor's degree in IT, Computer Science and Engineering or relevant Field.
Experience: Prior hands-on experience of at least one year in a relevant field


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